Privacy Policy

Effective Date: 3rd February 2026

Last Updated: 3rd February 2026

1. Introduction

Welcome to Bright Meadows Honey ("we," "us," "our"). We’re a small, family-run honey business in Bolton, and we’re committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, and how we look after it when you use our website www.brightmeadowshoney.co.uk, get in touch, or place an order.

If you have any questions, just contact us using the details in Section 8.

2. Data We Collect

2.1 Information you give us

When you place an order, fill in checkout details, subscribe to emails, or contact us, you may provide:

• Name
• Email address
• Phone number
• Delivery/billing address
• Any details you include in messages to us

2.2 Information we collect automatically (technical data)

When you browse our website, we may collect basic technical information such as:

• IP address
• Browser type and device information
• How the site is used (for example, pages visited and approximate time spent)

We use this information to help keep the website working properly and to understand performance.

3. How We Use Your Data

We use your data to:

• Process and deliver orders (including sending order confirmations and delivery updates)
• Communicate with you if there’s an issue with your order or delivery, or if you’ve contacted us
• Run and improve the website (including basic performance and analytics)
• Send marketing emails (only if you’ve opted in — you can unsubscribe anytime)

4. Sharing Your Data

We do not sell your personal data.

We only share it where needed to run the business, such as with:

• Payment processors (for example, Stripe and/or PayPal) to take payments securely
• Delivery couriers to deliver your order
• Website/IT providers who help us host and maintain the site (where necessary)

We only share what’s needed for the specific service and expect partners to keep your data secure.

5. Cookies

We use cookies and similar technologies:

• to make the website work (for example, remembering your basket and enabling checkout); and
• for basic analytics to understand how the site is performing.

You can usually manage cookies through your browser settings. If you disable some cookies, parts of the website might not work as intended.

6. Your Rights (UK GDPR)

Under UK GDPR, you can ask us to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data (where we’re allowed to do so)
• Object to or restrict certain uses of your data
• Withdraw consent at any time for marketing emails

To make a request, contact us using the details in Section 8. We may need to confirm your identity before we act on a request.

7. Keeping Your Data Safe

We use standard security measures to protect your data (for example, secure website connections and limiting access to people who need it). No system is completely risk-free, but we work hard to keep your information safe.

8. Contact Us

If you want to ask a question or exercise your rights, contact:

Bright Meadows Honey
Email: [insert privacy email address]
Address: [insert Bolton postal address]
Website: www.brightmeadowshoney.co.uk

10. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bright Meadows Honey
Email: privacy@brightmeadowshoney.co.uk
Website: www.brightmeadowshoney.co.uk
Address: Bolton, United Kingdom

For data protection inquiries, you may also contact our Data Protection Officer (if applicable) at the above email address.

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. International Data Transfers

Bright Meadows Honey operates primarily within the United Kingdom. However, some of our service providers may be located outside the UK or European Economic Area (EEA). Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK ICO
• Adequacy decisions recognising equivalent data protection standards
• Other legally recognised transfer mechanisms

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.